Welcome to Serra By Birreria! We’re delighted to have you visit our website. These Terms and Conditions outline the rules and regulations for using our website and dining at our restaurant. By accessing this website and using our services, you accept these terms in full. If you disagree with any part of these terms, please refrain from using our website or services.

1. General Information

1.1 About Us

Serra By Birreria is a seasonal rooftop restaurant located at:

• Address: 200 5th Ave Fl 14, New York, NY 10010
• Phone: (212) 937-8910

1.2 Updates to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Your continued use of our website and services signifies your acceptance of the updated terms.

2. Website Usage

2.1 Acceptable Use

By accessing our website, you agree to:

• Use the website only for lawful purposes.
• Avoid any actions that may damage, disrupt, or interfere with our website’s functionality.
• Refrain from using automated systems (bots, scrapers, etc.) to access our content without permission.

2.2 Intellectual Property

All content on this website, including text, images, logos, and designs, belongs to Serra By Birreria and is protected by copyright laws. You may not reproduce, distribute, or modify any content without written consent.

3. Reservations & Dining Policies

3.1 Reservations

• Reservations can be made through our website or by calling (212) 937-8910.
• We recommend booking in advance, especially during peak hours and special events.
• A valid contact number or email is required when making a reservation.

3.2 Cancellation Policy

• If you need to cancel or modify your reservation, please do so at least 24 hours in advance.
• Late cancellations or no-shows may result in a cancellation fee.

3.3 Group Reservations

• For large parties (6 or more guests), please contact us in advance for special arrangements.
• A deposit or pre-set menu may be required for large groups.

4. Food & Beverage Policies

4.1 Dietary Restrictions & Allergies

We strive to accommodate dietary restrictions and allergies. Please inform our staff when placing your order. However, we cannot guarantee a completely allergen-free environment.

4.2 Alcohol Service

• We serve alcohol only to guests 21 years and older with valid ID.
• Management reserves the right to refuse alcohol service to any guest at their discretion.

4.3 Outside Food & Drinks

Bringing outside food or beverages is not allowed unless approved in advance (e.g., for a special event with a cake-cutting fee).

5. Payments & Billing

5.1 Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, AMEX, Discover)
• Mobile Payments (Apple Pay, Google Pay)
• Cash

5.2 Pricing & Service Charges

• Prices listed on our website and menu are subject to change without notice.
• A service charge or gratuity may be automatically added for large parties.

5.3 Refunds & Disputes

• Payments for completed services (such as dining or event bookings) are generally non-refundable.
• If you experience billing issues, please contact us at (212) 937-8910 to resolve the matter.

6. Privacy Policy & Data Security

6.1 Personal Information

We respect your privacy. When you provide personal details for reservations or inquiries, we use this information only for service-related purposes.

6.2 Third-Party Services

Our website may link to third-party services (e.g., OpenTable for reservations). We are not responsible for how these services handle your data. Please review their privacy policies separately.

7. Liability & Disclaimers

7.1 Limitation of Liability

Serra By Birreria is not liable for any indirect, incidental, or consequential damages related to your use of our website or dining services.

7.2 Health & Safety

While we maintain high health and safety standards, customers assume all risks associated with food allergies, consumption, and potential exposure to allergens.