Privacy Policy
Welcome to Serra By Birreria! Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.
By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you interact with us:
- Contact Information: Your name, email address, phone number, and mailing address.
- Reservation Details: When you make a reservation, we may collect your name, contact details, and dining preferences.
- Payment Information: If you make a purchase or reservation through our website, your payment details will be processed securely.
- Feedback & Reviews: If you provide feedback, reviews, or respond to surveys, we may collect your comments and preferences.
1.2 Non-Personal Information
We also collect certain non-personal information automatically when you visit our website, such as:
- Device Information: Your IP address, browser type, and operating system.
- Usage Data: The pages you visit, time spent on our site, and other analytical data.
- Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: Managing reservations, processing payments, and responding to inquiries.
- To Improve Our Website & Services: Understanding user behavior to enhance your experience.
- To Send Promotional Communications: With your consent, we may send you special offers, updates, and event invitations.
- To Comply with Legal Requirements: We may use your information as necessary to comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
3.1 Service Providers
We may share your information with trusted third-party service providers who help us operate our business, such as:
- Payment processors
- Reservation management platforms
- Marketing and analytics providers
3.2 Legal Compliance
We may disclose your information if required by law, such as in response to a court order or government request.
3.3 Business Transfers
If Serra By Birreria undergoes a business transition, such as a merger or acquisition, your information may be transferred as part of that process.
4. Data Security
We take appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information through unsecured channels.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction: You can request access to or correction of your personal data.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
- Delete Your Information: You may request the deletion of your personal data, subject to legal obligations.
To exercise these rights, please contact us using the details below.
6. Cookies & Tracking Technologies
We use cookies to improve your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.
For more details, visit our [Cookie Policy] (if applicable).
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please reach out to us:
Serra By Birreria
Address: 200 5th Ave Fl 14, New York, NY 10010
Phone: (212) 937-8910
We appreciate your trust in Serra By Birreria and look forward to serving you!
